Adzora

Legal

Terms of Service

Last updated: 27 September 2026 (uploaded content added; what happens to your files when a plan ends)

These terms govern your use of Adzora. By creating an account you agree to them. Adzora is a product of Codevel Technologies LLP, 3rd Floor, Jakotia Complex, Pochammaidan, Opp: Ratna Hotel, Warangal, Telangana 506002, India; questions go to hello@adzora.co.in.

The service

Adzora helps you manage your Google Business Profile and related marketing: AI-drafted posts and review replies you approve, review-request messages to opted-in customers, and a dashboard of your results. You remain responsible for the content you approve and publish under your business’s name.

Your account and your business

• You confirm you are the owner or an authorised manager of the business profiles you connect.
• You are responsible for keeping your login credentials safe.
• You may disconnect Adzora from your Google account, pause all publishing, or delete your account at any time.

Acceptable use and review compliance

• No fake, incentivised or gated reviews. Review requests may be sent only to genuine customers who have opted in. Adzora enforces these rules technically, and attempting to bypass them is a breach of these terms.
• No unlawful, deceptive or infringing content, and no messaging to people who have not consented.
• You must comply with the policies of the platforms you connect (Google, WhatsApp) and applicable law, including the DPDP Act for your customers’ data.

Content you upload

• You may add photos and videos of your own business. You confirm that you own them or have the right to use them — including any music, people or brands shown in them — and that they do not infringe anyone’s rights or break the law.
• How much you can store, and how large or long each file may be, is limited. The limits are shown in the app and depend on your plan. We may convert your videos to a standard format so they can be posted on Instagram, and we may refuse or remove content that breaks these terms.
• You can delete your photos and videos at any time. Deleted files are removed from our storage.
• When your plan ends. The plan a business is on decides how many photos and videos, and how much space, it can keep. If a plan ends or you move to a smaller one, nothing is deleted at that point: you keep everything you have uploaded, read-only, for 90 days after the plan ends — you can view, download or delete your files, and choosing a plan again restores full access at once. We tell you by email and in the app when the plan ends, and again 30 days and 7 days before the end of that period. After it, we may remove the files above the Free allowance, keeping your newest ones, and we will tell you what was removed. Files you delete yourself, or when you close your account, are removed from our storage.

Plans, billing and cancellation

• Paid plans are billed per active business (location) per month, in INR, via Razorpay (UPI and cards). You get an invoice for every payment; where we charge GST, it is shown on the invoice.
• Each plan includes a monthly allowance of AI credits; top-ups are available. Unused monthly credits do not carry over; credits you buy in a top-up never expire.
• You can cancel anytime; access continues until the end of the paid period, and the cancel screen shows what will happen to your library before you confirm. If a payment fails we retry for a 7-day grace period, after which publishing is paused for that business only until payment is updated.
• Refunds are covered by our Refund & Cancellation Policy.

Third-party platforms

Adzora depends on third-party platforms (Google Business Profile, Instagram, WhatsApp, Razorpay). We are not responsible for their availability, policy changes or decisions, though we work to handle disruptions gracefully. Google, Google Maps and Google Business Profile are trademarks of Google LLC; Instagram and WhatsApp are trademarks of Meta Platforms, Inc. Adzora is not affiliated with or endorsed by Google or Meta. You must follow Instagram's Terms of Use and Community Guidelines for anything you post there through Adzora. How we handle data we receive from Google and Instagram is described in our Privacy Policy.

Disclaimers and liability

Adzora improves your profile’s freshness, reviews and responsiveness, but no one can guarantee a specific search ranking or a specific business outcome, and we make no such guarantee. The service is provided “as is”; to the maximum extent permitted by law, our liability is limited to the fees you paid us in the three months before the claim.

Changes to these terms

If these terms change materially, we will notify you in the app or by email before the change takes effect.

← Back to adzora.co.in